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Aug

15

2014

The Best Conversation I’ve Ever Had While Running My Company’s Live Chat

Published by in category Support | Leave a Comment

live_chat_snapengageAlmost a year ago, Netflix made major headlines when a conversation with one of their customer service reps went viral. Everyone was amazed to see that a customer service representative was not only helpful, but also going out of his way to delight a customer. (more…)


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